Verizon Wireless Nationwide Connect 1350

Customer Rating: 3.8
by R Alford -- January 25th 2010 -- Manor, TX

I have a regular Verizon plan and have no complaints, so much better than Sprint. I went to a Verizon store and told them I had heard about a pre-paid plan where you have no monthly fees and that you just add minutes as you need them. I wanted a phone for my husband for just emergencies. We had been paying $15 a mo., our share of a family plan, and in five years he had probably used a total of 15 min. To make a long story short I was told I could buy a phone for about $30, which included 10 min. Pay .99 a day whenever the phone was used, pay the activation fee but there was no monthly charges. Ideal, even bought $40 worth of extra min. Now, 6 months later we've been told that not only have we lost $47 (he used 3 min.) but we have a choice of paying $15 a month or $30 for three months for validation. Pretty much what we had before. Be aware, their prepaid plan has a "validation" date, you'll end up spending more than a basic plan. The sales person didn't mention that. Customer service very nicely explained, apologized for the rep not understanding the plan and. So sad so sorry. Leaves a bad taste.

Customer Rating: 4.8
by Stacey C -- January 23rd 2010 -- NY, NY

I use the Straight Talk prepaid service which uses the Verizon network. The network coverage is simply the best in the States. There is no other carrier that can boast of a better or larger network. With Straight Talk I get the benefits of being on the best network but at a much lower price. Whereas Vzn charges $70 for unlimited talk and $90 for unlimited talk and texting, Straight Talk only costs $45 for unlimited everything! Yep, that's right - unlimited talk, texts, data AND free 411 calls too. This must be the best deal in wireless at the moment.

Customer Rating: 3.3
by Michael -- January 6th 2010 -- Newport News, VA

Verizon was the best carrier we've ever had. There was coverage everywhere we went and I never lost service once. But with this awesome coverage comes the ridiculous pricing for a family plan. Customer service was awful because we had added an unlimited texting plan but it was never truly added. So the bill like AT&T was outstanding. We will not be trying Verizon again. We will be looking at T-Mobile for the pricing and coverage in our area or Sprint for new coverage in our area and region.

Customer Rating: 5
by Mickey -- June 30th 2009 -- Victoria, TX

I have been with Verizon for about 2 years now and I came from Cingular before it was AT&T. Verizon is much better that Cingular was. The reception is great. I haven't found a place I could not get good reception yet. Customer service has been more than great. I would highly recommend Verizon to anyone.

Customer Rating: 4.5
by Keisha -- March 22nd 2009 -- Lithonia, GA

I've had Verizon for less than a year, but I love their service. I've never dropped a call and I've never been overcharged on a bill. Customer service has been excellent. My parents and my brother have Verizon and also have no complaints. I have several coworkers who swear by Verizon. The only issue I have with Verizon is their phone selection is lacking and the ringtones and ringback tones are a little too pricey. I've been with other cellphone companies and to me there is no comparison.

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